1. Introduction
Welcome to CreatiqHub, an AI-powered content and chatbot creation platform.
This Privacy Policy explains how we collect, process, store and protect personal data when you use our services, in accordance with:
EU General Data Protection Regulation (GDPR)
Hungarian data protection laws
Applicable international privacy regulations
By accessing or using our platform, you confirm that you have read and understood the terms of this Policy.

2. Data We Collect
We collect the following types of information to operate and improve our services:

2.1. Account Information
Full name (optional)
Username
Email address
Password (hashed and encrypted)
Profile settings

2.2. Usage Information
Chatbot interactions
Uploaded documents or training data
Generated text, images or other AI content
User preferences, selected templates and settings

2.3. Billing and Payment Information
For subscription and credit purchases we process:
Purchase history
Payment status
Invoice data (if applicable)
We do not store full payment card details.
Payments are securely processed via Stripe.

2.4. Log & Technical Data
IP address
Browser type and device information
Time zone and location (approximate)
Login timestamps

2.5. Affiliate Information
(If registered for the affiliate program)
Payment email or wallet ID
Commission records
Click and referral tracking

3. How We Use Your Data
We use personal data only for legitimate purposes, including:
PurposeLegal BasisAccount registration & accessPerformance of contract
Subscription & credit purchasesPerformance of contract
AI chatbot and content generationConsent + performance
Customer supportLegitimate interest
Analytics & improvementsLegitimate interest
Security, fraud preventionLegitimate interest
Legal complianceLegal obligation

4. AI Data Processing & Training

4.1. Uploaded Data
Documents, text and other content uploaded by a user for chatbot training or content creation:
is stored securely
is not used to train global models
belongs to the user
can be deleted at any time

4.2. AI Output
Generated content (text, image, code, chatbot replies):
may contain errors or inaccuracies
must be reviewed by the user before publishing
remains the user’s responsibility
4.3. Third-Party AI Providers
To generate content we may use third-party APIs such as:
OpenAI
Stability AI
Others added in the future
These services receive only the minimum data required to generate outputs.

5. Cookies & Tracking
We use cookies to:
Maintain login sessions
Improve user experience
Process payments
Track affiliate conversions
More information is provided in our Cookie Policy.

6. Data Storage & Security
We apply industry-standard measures including:
Encryption of sensitive data
Hashing of passwords
Protection against unauthorized access
Secure backups
Data is stored on servers within the European Union or reputable cloud providers compliant with GDPR.

7. Sharing of Data
We never sell personal data.
We only share data with:
Payment processors (Stripe)
AI API providers (as required for generation)
Legal authorities (if requested by law)

8. Data Retention
We keep personal data only as long as necessary for:
Account activity
Legal and billing requirements
Security, fraud prevention
Users may request deletion at any time (see Section 9).

9. User Rights under GDPR
You have the right to:
Access your data
Correct inaccurate information
Request data deletion
Withdraw consent
Request a copy (data portability)
File a complaint with your local authority
To submit a request:
📩 creatiqhub@gmail.com

10. Children’s Privacy
Our platform is not intended for individuals under 18 years old.
We do not knowingly collect data from children.

11. Changes to This Policy
We may update this Policy to reflect legal or service changes.
Updates will be posted with a revised effective date.

12. Contact Information
For questions or data requests:
📧 creatiqhub@gmail.com
👤 Operated by: Ervin Pécsek – CreatiqHub (individual)
🌍 Hungary (EU GDPR jurisdiction)
✔ Privacy Policy Completed
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